YMCA Northumberland
Privacy Statement
The YMCA is committed to protecting personal information, by following responsible information handling practices in keeping with privacy laws.
We use current information and communication technologies to support our YMCA activities. Our Privacy Statement covers the YMCA, our website, and all our core & major programs
Anonymous Access
You can access our website home page and browse our site without disclosing your personal data.
We do not use cookies on our website.
We collect information about you only if you volunteer it.
Your choice
We collect personal data you volunteer on-line, or when you access our programs and services, in order to better meet your program, service and information needs.
We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA programs and services.
We may also collect personal information in order to satisfy legal, government and regulatory obligations.
If you supply us with your mailing address, you may receive mailings from us with important information about the YMCA program or service in which you are registered.
You may also receive periodic mailings from us with information about other YMCA programs and services that may interest and benefit you.
Information sharing
We do not sell or rent personal information we collect.
We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
Children’s Privacy
YMCA Northumberland, in keeping with our Mission and Vision, believes in the development of healthy, confident children.
For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.
Confidentiality / Security
The YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.
YMCA staff and volunteers having access to personal data are required to respect the confidentiality of personal data and handle personal information responsibly.
Privacy Questions
If you are aware of any inaccuracy or changes in your personal information that we hold about you, please contact YMCA Membership Services at 905.372.0161.
If you have an inquiry about YMCA privacy practices, please contact YMCA Association Services at 905.372.4318.
If you have a complaint or concern about YMCA information handling practices, we encourage you to talk to us.
In most cases, discussing your concern with a General Manager for your YMCA program or service, will address your concern.
If the problem is not resolved to your satisfaction, you can contact Association Services You will be asked to provide the following information in writing:
- Your name, address or fax number where you prefer to be reached;
- Nature of your complaint, relevant details, and what you would like us to do;
- Name of the YMCA staff member with whom you have already discussed the issue.
The YMCA will investigate and assist with resolving your concern.
Ongoing Relevancy
The YMCA will investigate and assist with resolving your concern. The YMCA regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.